Privacy Policy
Last updated: November 2026. This Privacy Notice explains how Igraph Media Ltd ("Igraph Media", "we", "us", or "our") collects, protects, uses, and respects personal data and proprietary business information submitted through our website, contact forms, and client communication channels.
1. Information We Collect
We collect only the information necessary to evaluate and fulfill your commercial growth enquiries:
- Contact details: Your name, official email address, telephone / WhatsApp number, and brand name.
- Project briefs: Service interests, business goals, and current marketing objectives you voluntarily share.
- Technical data: Non-personally identifiable metadata including device type, browser user agent, IP address for security rate-limiting, and general referrers.
2. How We Use Your Information
Your details are used strictly to provide growth services and respond to your enquiries:
- To review your project requirements and schedule your free 20-minute consultation.
- To deliver custom scope estimates, proposals, and communication via email or WhatsApp.
- To prevent automated bot abuse, spam, and security intrusions on our public forms.
- We do not sell, rent, monetize, or trade client information to third-party brokers.
3. Confidentiality & Non-Disclosure
We treat every client strategy, revenue target, and operational detail with strict confidentiality. Standard mutual Non-Disclosure Agreements (NDAs) are gladly executed upon request prior to the review of confidential assets.
4. AI Concierge & Messaging Hand-offs
When you interact with our automated assistant (Igraph Concierge), your queries are processed securely to provide instant answers. If you choose to talk to a human or request a quote, your conversation summary is transferred to our team and recorded in our secure CRM.
5. Data Retention & Security
We implement enterprise-grade transport encryption (TLS/HTTPS), strict server-side origin policies, and encrypted database storage via Supabase. Information is retained only as long as necessary to serve your engagement or comply with legal requirements.
6. Your Privacy Rights
You have the right to request access to the data we hold regarding your enquiry, request corrections, or request complete deletion of your records from our systems at any time.
7. Contact Us Regarding Privacy
For privacy queries, data requests, or formal NDA execution, please contact our team directly at hello@igraphmedia.com.ng or via WhatsApp at +234 (815) 325-3639.